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I can totally relate. I feel anxiety just thinking about picking up the phone. I have a cell phone and when I do manage to keep minutes on it, I only use it to text or check my email. I find it easier to carry on a convo when online as opposed to verbally. I can say hi to random people and sometimes carry on a small convo if they are, in my opinion, friendly and talkative. Most of the people I talk to are that way, I don't make eye contact much either unless I've known them for awhile and even then I still have a hard time. So I feel you.
I can so relate to the not wanting to make a phone call. Which is really hard since I answer phones for a living. Answering the phone though isn't the hard part once the call is answered i'm there under fire just doing what I do but if I have to call some one....oh no...
That means time to think about it and loose my nerve. I've volunteered to call another agency for something in a meeting then gotten anxious and never made the call. Right now I have someone I'm supposed to call and I haven't called her for weeks because she's one of these people that makes me nervous and I have no idea how she might react...
I find it's best to do it right away before having a chance to think about it.
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Sounds like you have been very disappointed in people in the past. If that is correct. . .you may need to start by talking to the people with a gentle personality. They are out there. Look for those who appear to be shy. They will welcome the chance to get to know you.
Thanks for the clarification on your username.